FAQs

SUPERchick Group Training FAQs

• What does SUPERchick Group Training subscription include?

  • Subscribe to SUPERchick Group Training and you'll automatically get online membership, for a breakdown of what you get by being an online member take a look at SUPERchick Online Training FAQs. SUPERchick Group Training membership also means you'll have unlimited access to all our outdoor sessions and indoor specials across London.

    • Group Training activity is based around the 4 SUPERchick Seasons:
      January – March: SUPERcharged SUPERchick
      April – June: SUPERchick SUMMER Prep
      July – September: SUPERchick BIKINI BABE
    October – December: SUPERchick Cocktail PARTY PRINCESS
    • Launching with the SUPERchick Bikini Babe Season, the group training classes will target all areas that needs addressing when sporting a skimpy bikini. What we're talking about SUPERchicks is honing and toning the abdominals, butt and thighs.
    • The class consists of various different fitness stations to incorporate both cardio and resistance exercises.
    • All levels of SUPERchick are welcome. You'll be able to work at your own pace and build your fitness, strength and tone at your own rate.
    • SUPERchick Park Training launching soon in:
      Regents Park
      Hyde Park
      Clapham Common
      Hampstead Heath
      Richmond Park
    • Once signed up to SUPERchick Group Training you can attend as many classes as you want in any of our park training locations across London and indoor SUPERchick Specials.
    • For further details, times, days and locations click here.
• I'm not very fit and am just a beginner will I fit in?

  • Definitely. The whole point of SUPERchick Group Training is that all levels are catered for.

• Can I try a SUPERchick Group Training session before I sign up?

  • Yes. Please come along to any class which suits you and inform the instructor you're there to give it a go. Print off a Pink Ticket form, fill out your personal details and a quick health questionnaire. This is just admin, it won't tie you in, unless of course you want to be tied in then it'll make things easier later for sign up. Find the form on the Group Training page "The Pink Ticket"

• What should I wear?

  • Slip into something comfortable SUPERchicks. We suggest layers, jogging bottoms or leggings, something warm to wrap up in after the session and a good pair of running shoes or trainers.

    Summer: Wear light clothing to keep you cool, however, do remember a warmer layer in case the evening becomes cooler for getting home. A hat in the summer is probably not a bad idea to protect you from the sun. Tans are out anyway so embrace a more fashionable, pale and interesting you.

    Winter: You can always take layers off SUPERchicks but not if you don't have them in the first place so wear plenty. Training in winter months is rewarding but can be bracing so bring something to keep you toasty even it means compromising your fashion sense to accommodate a woolly hat, gloves and thermals if necessary.

    Wet weather: Training in the rain can actually be quite liberating but bear in mind how you're going to get to and from SUPERchicks sessions when its chucking it down. We recommend layers, waterproofs and an umbrella.

    The best thing is to arrive in your kit ready to go, as park changing facilities may be limited.

• Do I need to bring anything with me?

  • Just yourselves SUPERchicks, your membership card and water.

• What does SUPERchick Group Training involve?

  • SUPERchickGroup Training will follow the form of a pre-choreographed 45-60 minute circuit style class designed specifically for women utilising both resistance and cardio stations. It won't be boring.

• Do I need to inform SUPERchick if I am going to attend a Group Training class?

  • We ask if you could please RSVP via the Group Training page. If for any reason cannot get to a computer then don't worry, just turn up... but don't forget your membership card.

• Can I attend classes at any venue or time?

  • Yes. When signing up for Group Training you can attend any class at any location.

• Does SUPERchick Park Training still take place if it rains?

  • Yes SUPERchicks, not even the rain can't dampen our spirits, just try and remember a waterproof and umbrella.

• Does SUPERchick take place all year round?

  • Absolutely.

• What does SUPERchick recommend wearing during winter months?

  • See previous FAQ about what SUPERchick should wear.

• Is there a secure place to store my valuables?

  • In Battersea Park, the Millennium Arena has locker facilities for SUPERchick to store bits and bobs.
    In all other locations, bags are kept safely in view of the trainer at all times.

• Do I need to bring water?

  • Always. You should drink water before, during and after exercise SUPERchick.

• What happens if I am ill or injured, can I put my membership on hold?

  • Yes but make sure you advise us of your circumstances.
    You may freeze your membership for one month within a 12 month period. Please email us at membership@iamsuperchick.com or call us at SUPERchick HQ on 020 7434 1522.

• I am pregnant, can I join SUPERchick Group Training classes?

  • Yes but always inform the SUPERchick instructor at the beginning of each session that you're an expectant Supermum and bring plenty of water.

• I have a niggling injury who should I see?

  • * If you do have an injury or niggling ache SUPERchick suggests you see a physiotherapist. SUPERchick works in association with the wonderful Olivia Hamilton from Six Physio. You can email her @ physio@iamsuperchick.com or call 0207371766 and don't forget to say you're a SUPERchick!

SUPERchick Online Training FAQs

• What does SUPERchick Online Training include?

  • SUPERchick Online Training is a private online fitness locker facility providing an interactive platform for you to keep your fitness in check and you accountable for what you do and don't do SUPERchicks. It is good to look at, easy to use and covers every aspect to help you achieve your targets and goals in the most fun way possible. The best way to see Private Locker facility features is to take a look yourself. Just click here on Locker TOUR.
    In case you were just after a written breakdown SUPERchicks here it is:

    • Home Training Videos - SUPERchick has put together a range of home video workouts to make your best efforts to get fit better. You don't have to even leave the house with these…All our home videos last 20 minutes in length. Choose just one or combine some to give yourself the workout you want from your front room.
    • Goals - To achieve the best results SUPERchicks set yourself a goal on our goals page. We don't care what it is. Here you can enter events, parties, weddings, anything that gives you a kick up the backside to get your training programme started.
    • Training Programme - Our "Training Programme" page is where you get to decide exactly what you want from your fitness regime. Whether you're a candidate for the "Break Up/Wake Up", "Training for Two", in need of the "City Rehab" or none of the above have a browse and make a choice that suits you SUPERchick.
    • Training Library - The "Training Library" is your resistance training bible. On this page are our SUPERchicks not-so-secret-anymore secrets about how to get legs like Gisele, a bum like Kylie and a stomach like Geri's.
    • Fitness Assessments - Our "Fitness Assessment" page is designed not to intimidate but to motivate you. The idea is to follow the instructions on how to best measure your body, enter those details and check them off against our target chart so you know what you should be aiming for in the next 2 months.
    • SUPERchick Science - Here's the science bit. "SUPERchick Science" gives you the low down on how to look after yourselves. We provide advice on health matters, injury concerns, icky issues from the waist down and where we can't help further we'll put you in touch with people who can.
    • Events List - SUPERchick has put together an "Events List" so you don't have to spend hours researching the best fitness events throughout the year. Have a look at our short-list and use the links to access registration to these events. Once you're signed up add these events to your "Goals" page.
    • Capsule Kitchen - "Capsule Kitchen" is our SUPERchick offering whether you're a Nigella or Bridget in the kitchen. Here you can feed off, metaphorically speaking, our nutritional advice, "lunch-box" suggestions, and our resident SUPERcook's recipe of the week.
    • Effortless Exercise - Our "Effortless Exercise" page does what it says on the tin. It gives you plenty of helpful hints on how to get the best, fitness wise, out of doing practically nothing.
    • Motivation Monday - The Weekly SUPERchick e-newsletter to transform potentially mundane Monday mornings into productive, positive ones.
• Can I join SUPERchick Online Training if I live outside the UK?

  • Yes you can but the card you use to make a payment must be able to debit in Sterling. The cards SUPERchick accepts are:
    Mastercard, Visa Delta, Visa Debit, Visa Electron, UK Maestro, EDC Maestro, EDC Maestro, Solo, Diners Club, JCB

• Who can I contact if one of my Online Locker pages does not seem to be working?

  • Please contact our membership care at help@iamsuperchick.com or call 020 7734 0483

• Who can I contact if there is something I do not understand?

  • SUPERchick HQ. See above.

SUPERchick Membership subscription and cancelling FAQs

• Can I change my membership type from Online to Group Training or visa versa?

  • Yes. Just go to My Account and follow the simple instructions on how. If you are wishing to downgrade please contact us at membership@iamsuperchick.com.

• What are SUPERchick terms with regards to cancellation?

  • For all terms and conditions click on the link below. If you are a rare SUPERchick looking to cancel membership we have outlined some pointers on how to do so.

    SUPERchicks, naturally we hope you won't but you can cancel your membership at any time. (Exception to Premier Club Members)

    Once you have signed up for Online or Group Training monthly subscription to cancel membership you must either e-mail us at membership@iamsuperchick.com, or write to us at SUPERchick HQ:
    SUPERchick Membership Administration
    SUPERchick HQ
    39-43 Brewer Street
    London
    W1F 9UD
    If you are writing to cancel membership please make sure you include the following details: Name, Membership No, Notification of cancellation. You will receive confirmation of your cancellation within 7 working days.

    If you're a Premier Club Member we permit you a 7 day window from purchasing your Premier Club Membership to cancel your application. Due to the nature of this membership and the incentives it offers we will require payment for the full year's service if you don't cancel within 7 days of applying for Premier Club membership.

    If anything is confusing you about your SUPERchick membership we are here to help. Just send us an email at help@iamsuperchick.com or call the SUPERchick helpline on 020 7734 0483. We will respond within 48 hours and help you solve any issues you have.

    For any other information on our terms and conditions see SUPERchick T&C's

• How do I cancel my subscription?

  • Once you have signed up for Online or Group Training monthly subscription to cancel membership you must either e-mail us @ membership@iamsuperchick.com, or write to us at SUPERchick HQ:
    SUPERchick Membership Administration
    SUPERchick HQ
    39-43 Brewer Street
    London
    W1F 9UD

    If you are writing to cancel membership please make sure you include the following details: Name, Membership No, Notification of cancellation. You will receive confirmation of your cancellation within 7 working days.

    If you're a Premier Club Member we permit you a 7 day window from purchasing your Premier Club Membership to cancel your application. Due to the nature of this membership and the incentives it offers we will require payment for the full year's service if you don't cancel within 7 days of applying for Premier Club membership.

• Can I change my billing date?

  • Sorry SUPERchicks but no. Your monthly payment comes out the same day each month as the day you signed up.